To determine if the Reader needs to be replaced, please have your patient answer the following questions:
1. Does the Reader appear damaged or cracked?
2. Do you see any swelling in your Reader?
3. Has the Reader been too hot to hold?
4. Is the Reader no longer able to hold a charge (for example, does it turn off unexpectedly or immediately after charging?)
If the patient answered NO to all the above questions and is still concerned, perform a quick Reader Test.
Touch the Settings symbol from the Home screen, select System Status, and then select Reader Test. The Reader Test will perform internal diagnostics, allowing the patient to check that the display, sounds, and touchscreen are working correctly. For further instructions on how to perform a Reader Test, visit www.FreeStyleBattery.com.
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