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It’s our goal to ensure each new employee starts off on the right foot by giving them the information and tools to succeed. NEOP is the process we use to train and orientate new employees. It consists of the following multi-day trainings and orientations; 
HR paperwork, IT access, email and badgesCommunity history and cultureGREMS historyCustomer serviceCommunicationsDocumentation/PCR writingArea familiarizationNational Incident Management System (NIMS)START triageEquipment OrientationSoftware OrientationBase Station orientation shiftEmergency Vehicle Operator’s Course (EVOC), 2 daysOrientation shifts |